Refund Policy
Last updated: November 2026
14-day guarantee
If a Pro subscription does not work for you, contact us within 14 days of the charge and we will refund it in full , no interrogation. Refunds go back to the original payment method.
After 14 days
We review later requests case by case. If a billing error occurred (double charge, wrong plan), it is always refunded.
Generation credits
Credits are automatically refunded when a generation fails, so failed generations never cost you anything. Used credits for successful generations are not refundable.
Cancellations
Cancel anytime from Billing; your plan stays active until the end of the paid period and does not renew. Free-plan accounts are never charged.
To request a refund, use the contact page with the topic “Billing”.